Policy and Warnings
Return Policy: Order correctly delivered cannot be returned or exchanged.. If the order was incorrectly dispatched and it is our fault then please call us within 24hours at 787-751-6147. After receiving incorrect merchandise in its original state, we will resend merchandise without any cost.
Cancel Order: Once the order has been processed or shipped it can not be cancelled.
Wrong address: If the address given by the client is incomplete or incorrect then the customer has to pay again shipping for redirection to correct address.
Shipping: Once ordered the processing time is from 1 to 72 hours. We use USPS with tracking number, it may take from 2 to 10 days to be delivered. Once delivered the order is considered finalized.
We are not responsible if the products got damaged during shipping or if package is stolen or missing: please fill out USPS insurance form.
When accessing this page we use information from your device like: Ip address, cookies and geographic zone. Also when viewing our products we gather information
When buying from us online we gather the following: name, address, phone number, e-mail and payment information. If you want your order data to be removed from our internal files, please contact us.
By using our site you accept the sharing of your information with third parties; including law enforcement agencies when solicited.
Please review the following basic rules that govern your use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.
All of the content you see and hear on the Site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by La Casita Art Craft Inc, one of its affiliates or by third parties. The entire content of the Site is copyrighted as a collective work under U.S. copyright laws, and coordination, arrangement and enhancement of the content.
The content of the Site is intended solely for the personal, noncommercial use by the users of our site.
We are not responsible for any damage caused by error, omission, defect, interruption, or malware among others.
We are not responsible for any damage or lesion that may cause any of our products.
Prices Online vs. Physical Store:Some online prices may vary from physical store prices.
Warning of our skin care products:
- For external use ONLY.
- Do not put product in eyes.
- If contact with eyes occurs rinse thoroughly with water.
- Always try product in small skin area and if irritation occurs discontinue use.
- Read ingredients before use. If allergic to any of the ingredients do not use.
- If you are pregnant or are lactating consult with a physician before using our products.
Final Product: Due to the different tools, conditions and individual skills we can not be held accountable nor are we responsible for the finished product, lesions, losses or injuries that can result from your final product.