Policy and Warnings

 

 Return Policy: 

1 - Order correctly delivered cannot be returned or exchanged.

2 - If the order was incorrectly dispatched and it is our fault then please call us within 24 hours at 787-751-6147. After receiving the incorrect merchandise in its original state, we will resend merchandise without any cost. 

Refunds:

1 - Please review your order carefully before you buy it. If you placed an order by mistake and it has not been dispatched, you can exchange it for another product of the same price. If you do not want another product at the moment, you can opt for a credit in the online store for the same value of the purchase.

 

Cancel Orders:

1 - If you place an order that has not been dispatched and decide that you no longer want it and want a refund, the store will keep 5% of the order and you will be refunded the rest.

2 - You can also opt for a credit in the online store for the full value of the order or the product which must be redeemed in the next 30 days.

3 - You can always contact us for any question at craftstorekits@gmail.com

 

Damages and issues


1 - USPS - We are not responsible if the products got damaged during shipping or if package is stolen or missing: please fill out USPS insurance form.

2 - Island Wide -  For shipping in Puerto Rico please provide a physical address.

 

Privacy Policy: 

When accessing this page we use information from your device like: Ip address, cookies and geographic zone. Also when viewing our products we gather information

When buying from us online we gather the following: name, address, phone number, e-mail and payment information. If you want your order data to be removed from our internal files, please contact us.

By using our site you accept the sharing of your information with third parties; including law enforcement agencies when solicited.

Please read privacy policy of: wordpress.com and goodlenalytics.com. We use both.

Terms of use: 

Please review the following basic rules that govern your use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site.

All of the content you see and hear on the Site, including, for example, all of the page headers, images, illustrations, graphics, audio clips, video clips, and text are subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by La Casita Art Craft Inc, one of its affiliates or by third parties. The entire content of the Site is copyrighted as a collective work under U.S. copyright laws, and coordination, arrangement and enhancement of the content.

The content of the Site is intended solely for the personal, noncommercial use by the users of our site.

We are not responsible for any damage caused by error, omission, defect, interruption, or malware among others.

We are not responsible for any damage or lesion that may cause any of our products.

Prices Online vs. Physical Store:Some online prices may vary from physical store prices.

Warning of our skin care products:

  • For external use ONLY.
  • Do not put product in eyes.
  • If contact with eyes occurs rinse thoroughly with water.
  • Always try product in small skin area and if irritation occurs discontinue use.
  • Read ingredients before use. If allergic to any of the ingredients do not use.
  • If you are pregnant or are lactating consult with a physician before using our products.

Final Product: Due to the different tools, conditions and individual skills we can not be held accountable nor are we responsible for the finished product, lesions, losses or injuries that can result from your final product.